This Privacy Policy applies to the collection, use and disclosure of information in connection with the products and services offered through the www.ahlibrokerage.com.qa platform (the “Platform”), and any related mobile application [●] operated by or on behalf of Ahli Brokerage Company (the “Service Provider”, “we”, “us” or “our”), which owns, manages and operates the Platform, and our affiliates in accordance with the provisions of the data privacy laws of the State of Qatar as applicable, for the processing of all personal data described in this privacy policy.
We may share personal information with our affiliates and subsidiaries. As a result, your personal information may be transferred to locations outside of the locations in which our offices are located as well as within those locations for the purposes described below.
We may also share your personal information to third parties. This may include:
-
(1) third party agents/suppliers or contractors, bound by obligations of confidentiality, in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, IT and communications service providers; and
-
(2) to the extent required by law, regulation or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal obligation.
By visiting and using Ahli Brokerage.com.qa or any related applications, you are accepting and consenting to the below conditions. If you have any questions or concerns about the use of your personal information, please contact us brokerage@ahlibrokerage.com.qa.
1. COLLECTION OF INFORMATION
The personal information that we may collect about you falls into the following:
"Personal information" means any information that can be used to identify you or that we can link to you and which we have in our possession or control, including email, personal identification information, mobile and phone number, PO Box, location and any other information which relate to you. We will collect and process the following personal information about you through various channels as follows:
(1) Information you provide to Us
-
(a) you will be asked to provide certain contact information that is necessary to register your account, including name, title, address, phone number and email address, information about your business and such other personal details;
-
(b) you will be asked to provide certain information necessary to verify your business or personal identity, such as ID, passport information page, Trade License, Commercial Register, Tax or VAT Registration (if applicable), and any related information about your business, such as your company name, business type and industry;
-
(c) while using a payment gateway, bank transfer or our escrow services to pay for a transaction, we will collect certain payment information, such the bank account number, credit/debit card numbers, expiration dates and security code;
-
(d) if you choose to use our supply chain finance solutions, we will collect certain business and financial information on behalf of our finance partners, such as Passport/ID or other verification document of the Manager/Owner (as may be agreed by us), Trade License, Memorandum/Articles of Association, bank statements, VAT Registration and filings and any other documents as may be deemed appropriate by the Service Provider.
-
(e) information provided to us in connection with disputes or to support complaints regarding the services provided through the Platform (if any);
(2) Information we Collect About you
-
(a) We will collect details of user activities and interactions on the Platform, delivery information, dispute and complaint records, communications between users and any information disclosed in any discussion forum.
-
(b) We may collect information about the existing and prospective users, during or in connection with trade shows and other industry events, including representative contact name, address, phone number, fax number and email address.
-
(c) If you visit the Platform we will also collect information about when you use our services or when we otherwise interact or correspond with you. We may use various technologies to collect and store information when we send you emails that are not matter related or when you visit our websites. We, or our authorised third parties may, for example, collect information about the type of device you use to access the emails and websites, your IP address and your geographic location, the operating system and version, your browser type, the emails you open, the website content you view and features you access on our websites, the web pages and the search terms you enter on our websites.
-
(d) If you are a user of the platform we may also collect information you have allowed to be publicly available.
(3) How we use the personal information we collect
-
(a) We collect and use your personal information for the following purposes:
-
(i) verifying your identity and conducting security, KYC (know your Client) and anti-money laundering due diligence and background checks in order to set up user accounts;
-
(ii) setting up and opening accounts;
-
(iii) providing Clients with client service support;
-
(iv) providing all of the services which are made available to Clients through the Platform;
-
(v) assessing and monitoring account security and transaction risks;
-
(vi) personalising marketing and communications with you based on your browsing records and order history;
-
(vii) performing research or statistical analysis in order to improve the services and content of the Platform;
-
(viii) identifying and developing marketing and advertising products and services that will add value to you;
-
(ix) use it to establish, exercise or defend our legal rights or for the purpose of legal proceedings;
-
(x) record and monitor your use of our websites or our other online services for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports;
-
(xi) use it for our legitimate business interests, such as undertaking business research and analysis, including understanding our relationships with the users of our services, managing the operation of our websites and the administration of our business;
-
(xii) use it to look into any complaints or queries you may have; and
-
(xiii) use it to prevent and respond to actual or potential fraud or illegal activities.
-
(xiii) use it to prevent and respond to actual or potential fraud or illegal activities.
-
(b) We may also use your personal information for other purposes that are permitted within the applicable privacy laws.
-
(c) We may also share your personal information outside the Service Provider. This may include:
-
(i) third party agents/suppliers or contractors in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, IT and communications service providers;
-
(ii) third parties relevant to the services that we provide. This may include, but is not limited to, counterparties to transactions or litigation, other professional service providers, regulators, authorities, and governmental institutions;
-
(iii) to the extent required by law, regulation or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal obligation.
-
(iv) use it to engage in marketing and business development activity in relation to our services. This may include sending you newsletters, legal updates, marketing communications and other information that may be of interest to you;
-
(v) where you have applied for a position with us, to review and process your job application;
-
(vi) to comply with legal and regulatory obligations that we have to discharge;
2. DISCLOSURE OR SHARING OF PERSONAL INFORMATION
(a) We may disclose (or provide access to) personal information to the following:
-
(i) The Platform’s professional advisers, government and regulatory agencies, when necessary to comply with applicable laws or investigations, or to exercise, establish or defend The Platform’s legal rights;
-
(ii) Third-party business partners, service providers or affiliates engaged by or working with the Platform and who assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy. These partners or service providers include:
-
(A) our payment gateway provider;
-
(B) our banks in which bank transfers or escrow payments are being held;
-
(C) our supply chain finance partners;
-
(D) custom agents for customs clearances purposes;
-
(E) cloud computing service providers to provide cloud storage services;
-
(F) our business partners (for example, for them to provide you with discounts or offers that may interest you);
-
(G) marketing and advertising platforms, such as Google, Twitter, Facebook and Instagram, and providers of analytics services relating to users’ behavior, in order to tailor the content you see when visiting our Platform.
(b) We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.
(c) We have established relationships with other businesses to offer you products and services which the Platform does not offer. We offer you access to these businesses using hyperlinks to their sites from The Platform.com. This Privacy Policy does not apply to these third-party sites.
3. KEEPING YOUR INFORMATION AND INFORMATION SECURITY
Although we have taken adequate safeguards to ensure the confidentiality and security of your personal data, no data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal data in accordance with data protection legislative requirements.
4. RETENTION
(a) How long we hold your personal information for will vary, the period of each type of data being determined by our internal policies and will depend principally on:
-
(i) the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose; and
-
(ii) legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.
(b) We will ensure that the personal information that we hold is subject to appropriate security measures and we will continue to retain your personal information as long as we have a legitimate business need, or as required or permitted by applicable laws
5. SOCIAL MEDIA PLUG-INS
We use social media plug-ins (LinkedIn, Twitter, Facebook, Instagram) to improve our website’s user experience, make our content more visible and thereby promote our business. We do not control the processing of personal data in the context of social media plug-ins and we do not have any access to the data collected and transferred by the social media plug-in to the social network provider.
6. CHANGES TO THIS POLICY
We may revise and update this Privacy Policy at any time and this page will always reflect the current version. Any changes will be effective upon the earlier to occur of: (a) emailing the revised terms, or notice of such changes, to you at your e-mail address; or (b) posting the revised terms on the new Privacy Policy on the Platform when the new Agreement will be effective immediately.
7. COOKIES POLICY
We have set out a Policy and guide on Cookies which you should read.
-
(1) What is a cookie?
-
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. They are primarily used in helping websites recognise a user that has visited the website previously such as simplifying the logging on process for registered users. They can store account and password information. Most web browsers automatically accept cookies. Our website uses cookies so that we can improve our site and better service your return visits.
-
If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain offerings that require you to sign in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit this website. If your browser includes intelligent tracking preventions (ITP), preferences specific to this website may reset on an ongoing basis. These resets are managed by your browser, not by us.
(2) For more information about cookies, including how to set your internet browser to reject cookies, please go to Cookies Settings.
(3) Why we use cookies?
-
We use cookies and other similar technologies (“cookies”) on our platform website cashmystock.com to create the most effective website possible for our users. Among other things, the cookies we use allow us to improve your experience when using our website and to ensure the website performs as you expect it to. Cookies are also used to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for additional purposes, including:
-
(a) Recognizing you when you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
-
(b) Keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
-
(c) Conducting research and diagnostics to improve our offerings.
-
(d) Preventing fraudulent activity.
-
(e) Improving security.
-
(f) Delivering content, including ads, relevant to your interests on the this Platform and third-party sites.
-
(g) Reporting. This allows us to measure and analyse the performance of our offerings.
(4) What cookies does our website use and for what purposes?
-
(a) Strictly necessary cookies:
-
Strictly necessary cookies are essential for us to provide you with the services you request on our website and so that we can comply with legal obligations such as our security obligations under data protection law. These cookies are always active on the website and we use them for reasons such as to monitor the health of the website, recognise you and your preferences on return visits, and present the website information in the format that is appropriate to the type of device you are using.
(b) Analytics cookies
-
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone and includes items such as the number of visitors to the website, where visitors have come to the website from, and the pages they visited. Our website uses cookies to improve user experience and help us see what is popular.
(c) Targeting cookies
-
These cookies record your visit to our website, the pages you have visited and the links you have followed. We may employ this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
(d) Examples of the information we automatically collect through cookies include:
-
(i) Network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider
-
(ii) Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting
-
(iii) The location of your device or computer
-
(iv) Authentication and security credential information
-
(v) Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads
-
(vi) The full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs).
(5) Managing cookies
-
Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites. You can change your cookie preferences at any time by clicking Cookie settings.
(6) Third party cookies
-
Approved third parties which have plugins through this platform may also set cookies when you interact with our offerings. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. These third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on our behalf.
You can learn more about how third parties use information collected through cookies by reviewing the privacy policies on their sites.
(7) Contact us
-
If you have any concerns or questions about how we use cookies on our websites, you can contact us at brokerage@ahlibrokerage.com.qa
At ABC Brokerage, we value your privacy and are committed to protecting your personal information. This Privacy Policy Statement explains how we collect, use, and disclose information when you use our mobile app.
Information We Collect: When you use our mobile app, we may collect the following information:
• Personal information such as your name, email address, phone number, and address.
• Financial information such as your bank account details, investment preferences, and trading history.
• Device information such as the type of device you are using, operating system, and mobile network information.
How We Use Your Information: We may use your information for the following purposes:
• To provide you with our services and personalize your experience on our app.
• To process your transactions and investments.
• To send you important notifications and updates about your account.
• To improve our app and services.
• To comply with legal and regulatory requirements.
Disclosure of Your Information: We may disclose your information to the following third parties:
• Our service providers who help us deliver our services.
• Regulatory bodies and authorities as required by law.
• Other third parties with your consent or as permitted by law.
Data Security: We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security protocols and technologies to ensure the security of your data.
Your Choices: You have the right to access, correct, or delete your personal information that we have collected. You may also opt-out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the contact information provided below.
Updates to this Privacy Policy Statement: We may update this Privacy Policy Statement from time to time. We will notify you of any material changes to this policy by posting a notice on our app or by sending you an email.
Contact Us: If you have any questions or concerns about this Privacy Policy Statement, please contact us at [contact email].
Effective Date: This Privacy Policy Statement is effective as of [date].